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Need help with something?

Simply click the Need Help? icon in the bottom corner and type some search words related to your question. The articles presented can help you find the answer.

Still need more information? Go back and click on the Contact Us button below the help articles to email our Customer Support team directly.

We strive to answer all of your questions as quickly as possible. Typical response times are within 24 hours. Please note that our Customer Support team is staffed Monday–Friday, so weekend inquiries may take longer. 


Prefer assistance by phone?

We provide phone support on a callback basis. To schedule a call:

  1. Click the Need Help? icon in the bottom corner and click on the Contact Us button.
  2. Fill out the form and choose Call Request in the “Your question regards” drop down list. 

Providing us with as much information as possible ensures that the appropriate person on our team calls you, already prepared with the best information we can provide.

We will call you back as soon as possible or at your specified time during our call-back hours (Monday–Friday, 12pm–5pm ET).