Stewart-MacDonaldEverything for building and repairing stringed instruments!
Your order | Account | Saved list

HACKER SAFE certified sites prevent over 99.9% of hacker crime.
 Home   Free catalog   Quick order   International   Customer service 
Home : Customer service : Returns
Trade Secrets Newsletter
 Tell me more

DEPARTMENTS
Accessories
Bindings, trim
Bodies, necks, wood
Books, plans
Bridges, tailpieces
Electronics, pickups
Finishing supplies
Fretting supplies
Glues, adhesives
Hardware, parts
Inlay, pearl
Kits
Knobs
Nuts, saddles
Pickguards
Tools
Truss rods
Tuners
Video, DVD

Online video at stewmac.com

MORE FROM STEWMAC
Shop by instrument
Free information
Gift certificates
New items
Web exclusives
E-mail newsletter


Customer service

Returns

If any item fails to meet your expectations, you may return it, unaltered, for a refund or exchange.

Use the form below when returning or exchanging items, or see the back of your shipping invoice.

Returns and Exchanges Form
Open and print this PDF document
(PDF file is 56K size)
Download Adobe Acrobat:
This form requires Adobe Acrobat Reader 3.0 or higher. You can download it free from Adobe.

If your order was damaged in shipment, contact us for instructions. Save the original carton, packing material and damaged goods for inspection by the carrier.


 Customer service index:
 Welcome 
 Our guarantee 
 Shipping 
 Your account 
 Payment & order forms 
 Returns 
 Quantity discounts 
 Ohio sales tax 
 Contact us 
 Customer service FAQ's 
 Product FAQ's 
 About us 
 International specific help:
 


Toll-free order line:   800-848-2273   9am-6pm Eastern Time, M-F
Your order | Your account | Trade Secrets E-mail Newsletter
Home | Free catalog | Catalog Quick Order | International | Customer service
Our guarantee | Shipping | Security & Privacy | Contact us
Site map | About us | Employment
© Copyright 2008 Stewart-MacDonald