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Customer service

Customer service FAQ's
Frequently Asked Questions
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I'm having trouble using the Search, can you help?
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What if I don't see the product I need on your website?
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Is Stewart-MacDonald an instrument dealer or a repair shop?
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Do you offer any discounts?
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How do I convert measurements to metric?
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I need technical information on your parts and tools. Can you help?
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I have your catalog in front of me and know which items I want to purchase. How do I place a catalog order?
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Can I change my order after I've sent it?
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Help! I ordered the wrong item/quantity. How do I correct my order?
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How do I know you received my order?
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What if I have difficulty trying to order online?
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When will my credit card be charged?
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Is it safe to use my credit card?
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What duties and taxes will I have to pay?
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How much will I pay in the currency of my country?
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How will you ship my order?
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How much is shipping to other countries?
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When will I receive my order?
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 Customer service index:
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 Your account 
 Payment & order forms 
 Returns 
 Quantity discounts 
 Ohio sales tax 
 Contact us 
 Customer service FAQ's 
 Product FAQ's 
 About us 
 International specific help:
 


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