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 Customer service
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Welcome!
We
ship to you FAST!
Orders
received before 4PM EST ship the same day.
Wherever you are, you can expect guaranteed
quality, friendly service and same-day shipping (for orders
received Monday through Friday.)
For over 40 years we've
supplied the world's instrument makers and repair shops from right
here in Athens, Ohio. We'd like you to know these things about our
customer service:
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All the
products we sell are stocked here in our warehouse, and we take
great care in packing all shipments.
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Secure
web shopping is guaranteed. Your credit card safety is assured
through encryption.
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We
welcome questions. Our customer service department will quickly
answer your e-mail.
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In the
rare case that we've made a mistake with your order, we correct
the error at no charge. We also insure your packages, so if one
does not arrive we will reship it to you at no charge.
Thank
you for choosing Stewart-MacDonald.
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| September 21, 2009
How cool that you guys at StewMac will take the time to help guys like me who are out in the field just doing our best! StewMac's tech-support people have helped me out a number of times in the past and I'm grateful! | | | Jim Hansell
Davenport, IA | |
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| September 21, 2009
You guys rock! That's why I've been a customer for 12 years! Will never buy anywhere else! | | | Jim Bellon
N Las Vegas, NV | |
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| September 21, 2009
Thanks to Kyle Martin and his colleagues for your kind response to my order and assisting me with this order. Your customer service is excellent. | | | Joe DeLong
Virginia Beach, VA | |
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| August 6, 2009
Judging by the speed at which StewMac came through with the order maybe you should consider taking over the postal service! | | | John Kelly
Napa, CA | |
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