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Customer service

We ship to you FAST!
Orders received before 4PM EST ship the same day.

Wherever you are, you can expect guaranteed quality, friendly service and same-day shipping (for orders received Monday through Friday.)

For over 40 years we've supplied the world's instrument makers and repair shops from right here in Athens, Ohio. We'd like you to know these things about our customer service:

All the products we sell are stocked here in our warehouse, and we take great care in packing all shipments.

Secure web shopping is guaranteed. Your credit card safety is assured through encryption.

We welcome questions. Our customer service department will quickly answer your e-mail.

In the rare case that we've made a mistake with your order, we correct the error at no charge. We also insure your packages, so if one does not arrive we will reship it to you at no charge.

Thank you for choosing Stewart-MacDonald.

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Toll-free order line:   800-848-2273   9am-6pm Eastern Time, M-F

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