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 Customer service
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Welcome!
We
ship to you FAST!
Orders
received before 4PM EST ship the same day.
Wherever you are, you can expect guaranteed
quality, friendly service and same-day shipping (for orders
received Monday through Friday.)
For 40 years we've
supplied the world's instrument makers and repair shops from right
here in Athens, Ohio. We'd like you to know these things about our
customer service:
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All the
products we sell are stocked here in our warehouse, and we take
great care in packing all shipments.
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Secure
web shopping is guaranteed. Your credit card safety is assured
through encryption.
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We
welcome questions. Our customer service department will quickly
answer your e-mail.
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In the
rare case that we've made a mistake with your order, we correct
the error at no charge. We also insure your packages, so if one
does not arrive we will reship it to you at no charge.
Thank
you for choosing Stewart-MacDonald.
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| June 16, 2009
I wish all commercial entities could strive for the level of quality of StewMac. Simply magnificent in every way, from service, to catalog supplies, to website. | | | Stephen Schultz
Waterloo, IA | |
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| May 4, 2009
I'm addicted to this website! | | | Jared Stephenson
Orem, UT | |
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| May 4, 2009
Thank you very much for your kind attention and help. It's service like this that keeps our country strong and makes me very proud. | | | Scott Meeker
Madison, WI | |
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