| DEPARTMENTS |
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| Accessories |
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| Bindings,
trim |
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| Bodies,
necks, wood |
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| Books,
plans |
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| Bridges,
tailpieces |
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| Electronics,
pickups |
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| Finishing
supplies |
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| Fretting
supplies |
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| Glues,
adhesives |
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| Hardware,
parts |
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| Inlay,
pearl |
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| Kits |
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| Knobs |
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| Nuts,
saddles |
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| Pickguards |
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| Tools |
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| Truss
rods |
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| Tuners |
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| Video, DVD |
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Customer service |
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Welcome!
We ship to you FAST!
Orders received before 4PM EST ship the same day.
Wherever you
are, you can expect guaranteed quality, friendly service and same-day shipping
(for orders received Monday through Friday.)
For 40 years we’ve supplied the world's instrument makers and repair shops
from right here in Athens, Ohio. We'd like you to know these things about
our customer service:
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All
the products we sell are stocked here in our warehouse, and we take great
care in packing all shipments.
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Secure
web shopping is guaranteed. Your credit card safety is assured through encryption.
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We
welcome questions. Our customer service department will quickly answer your
e-mail.
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In
the rare case that we've made a mistake with your order, we correct the
error at no charge. We also insure your packages, so if one does not arrive
we will reship it to you at no charge.
Thank you
for choosing Stewart-MacDonald.
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April 24, 2008
I just wanted to let you know how blown away I was by your AMAZING customer service. Your website was easy to navigate, and delivery was super quick. |
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Philip Bird
Conshohocken PA |
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April 15, 2008
Best service in America. Customer for life. |
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Neil Stephens
Pelham Manor NY |
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March 16, 2008
I'm not your average customer probably since I live and work in Italy. Your shipments are timely, fast, and accurate. I find your online presentation flawless and your printed catalogs a useful tool in my hobby of building and repairing guitars. What I see is what I get and that's exactly what I like from my vendors. Congratulations on your performance again and again and again. I'm a Stew-Mac guy! |
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Randy Scott
Lago Patria Italy |
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March 14, 2008
You guys are great! It's so refreshing to get prompt courteous customer service these days. |
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Jason Garcia
Fort Wainwright AK |
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February 14, 2008
I have been so satisfied with the level of customer service and the speed of your order department. The job you guys do is truly second to none in this industry (and I speak from personal experience). |
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Tom Prillo, Prillo Guitars
Hackettstown NJ |
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January 7, 2008
I have been buying parts from StewMac since 1976, and have always received excellent customer service. I have never had a problem. You all are the best! Keep it up! |
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Mark Franzke
Prairie Village KS |
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