Shipping Restrictions

We are not allowed to ship some of our items outside of the United States, due to different laws and restrictions. We apologize for the inconvenience this may cause you. We continue to look for suitable replacements for those items.
If something cannot be shipped internationally, it will be noted on the item page.

Types of items with shipping restrictions


Flammable finishing items
Due to air shipping regulations, lacquers, solvents, and some adhesives cannot be shipped internationally.


HazMat
Hazardous materials
Cellouid Binding is hazardous material that we cannot ship outside the continental US.

SERVICE FEE: A hazmat service fee of $32.00 will be added to your cart for an order containing hazardous materials, whether you purchase one or one hundred pieces. We must ship this material using special packaging and methods stipulated by the D.O.T, none of this fee stays with us, it is simply a pass-thru mandated by the carrier.

SIGNATURE REQUIRED: A signature is required for all hazmat packages upon delivery, so be sure you have your package shipped to an address where someone is available during normal business hours.


Rosewood, African Blackwood, some species of Mahogany, and other woods
The Convention on International Trade in Endangered Species of Wild Flora and Fauna (CITES) restricts us from shipping certain woods outside U.S. This affects some, but not all, of our items made of these woods.

Pearl
We cannot ship any pearl, shell or abalone products outside of the U.S. due to United States Fish and Wildlife Service restrictions. This includes items made from, or inlayed with, genuine pearl and shell material.

As a substitute, we offer pearloid inlays. Pearloid looks very much like mother-of-pearl, and is the original material used on many vintage and modern instruments.

Metal and electronics
Restriction for Hazardous Substances Directive (RoHS) is enforced only in the European Union. Very few of the metal and electrical items we carry are non-RoHS compliant.

Manufacturer restrictions
Some items cannot ship outside the United States due to restrictions from the manufacturer.