Privacy & Security
Our online ordering is secured by the services of Norton Secured, powered by Symantec.
However, being a modern website, we do collect information from you in several different ways while you browse and shop. Like most eCommerce websites, our site employs cookies and web beacons to speed your navigation of the website, recognize you and your access privileges, and track your website usage.
- Web beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. For example, any electronic image on the website, such as a product image, can function as a web beacon.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings, or permanently using a browser plugin.
As is true of most websites, the website server automatically recognizes the Internet URL from which you access the website. We may also log your Internet Protocol, or IP address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. We will not share this phone number with any third parties (outside of our payment processors: PaymenTech and PayPal) unless permission is explicitly granted.
You may choose to submit a product review on product pages. If you choose to do so, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the website. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review or comment without disclosing any personal information.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests simply by contacting us.
Upon request we may provide website visitors with access to all information that we maintain about them, unique identifier information (e.g., customer number or password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases), and communications that the consumer/visitor has directed to our website (e.g., e-mails, customer inquiries).
With respect to security; we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website.
The bottom line: Feel secure shopping for guitar tools, parts, and supplies from Stewart-MacDonald.